Employment

Please check here for open jobs at the nine libraries of the Municipal Library Consortium of St. Louis County.

Current employment opportunities

Library Associate III – Reference & Adult Services, Part-time, Kirkwood Public Library

Reports to: Manager of Reference & Adult Services

Job Purpose: Answer questions from the public by researching and citing articles and wowing them with the data you find. Know all the best places to find answers to questions. Provide education and training to the public through events you plan with community partners and other librarians. If you can do this while providing amazing customer service, we’d love to hear from you.

Current Schedule is Tuesdays 8:45PM – 1PM, Wednesdays 5:15PM – 9:15PM, Every other Friday from 8:45AM - 1:15PM, Every other Saturday 8:45AM - 5:15PM (first Sat would be May 11th), and one Sunday per month 12:45PM - 5:15PM (first Sun would be June 23rd)

Skills & Tasks:

  • Run the Reference Desk (i.e. opening, closing). Assist our community with a range of information needs & questions, including use of our library catalog, public computers, databases, and making reading suggestions. If we don’t have what they need? Help them find it another way!
  • Get certified as a passport agent through training from the Department of State, and help people meet their travel goals & needs. You must meet all the requirements of becoming a passport acceptance agent.
  • Develop, organize, and present events in the Library and in the community that represent all backgrounds.
  • Assist in the selection of books, movies, music, etc to be added to the library’s collection. Assist in retiring items that may be in poor condition or replace things that need to be updated.
  • Marketing! At small libraries we create our own buzz! Do you know Canva or want to learn? Awesome, you’ll hop right in creating flyers and digital content to post to Facebook, Twitter, Instagram...you name it, we’ve got it.
  • Perform other duties as assigned (this could be jumping in to help customer service, home borrowing services, collecting data at programs, and more!).

Qualifications:

  • Required: previous library or customer service experience.
  • Professional level internet searching skills & curiosity to find the right answer
  • The ability to help others use Windows computers, not just know how to use them yourself
  • Strong customer service skills; communicate with the public in a professional manner in person and over the phone
  • Willingness and ability to learn new technologies available in the library and the ability to translate that knowledge to the public and other staff members
  • Ability to manage projects and events on your own (includes creating, promoting, facilitating, evaluating)
  • Ability to complete tasks with or without reasonable accommodations.

Benefits: The library provides vacation, sick, and civic leave for part-time employees after one year of service. EAP (Employee Assistance Program) and ability to get a Kirkwood Recreation Station Employee ID available to all employees.

For the full job description email mlambert@kirkwoodpubliclibrary.org. Please submit 3 references with phone numbers.

To apply visit: https://kirkwoodpubliclibrary.bamboohr.com/careers/47 

Posted until filled.

 

Circulation Clerk, Part-time, Maplewood Public Library

The Circulation Clerk is responsible for assisting library visitors with circulation related needs; the primary focus of this position is customer service.

Essential Duties and Responsibilities:

  • Greet and interact with a diverse community of library visitors.
  • Accurately communicate library policies to visitors.
  • Perform circulation duties including checking materials in and out, requesting materials for library visitors, creating library cards, and answering basic reference questions.
  • Perform opening and closing duties.
  • Accurately shelve library materials and perform ongoing shelf maintenance.
  • Other duties as assigned.

Education and Experience:
High school diploma or equivalent required with previous customer service experience preferred.

Requirements:

  • Ability to stand for up to 8 hours
  • Ability to reach materials on low and high shelves.
  • Ability to lift a minimum of 25 lbs.
  • Ability to push a full cart of library materials.
  • Ability to multitask.
  • Ability to use a PC, word processing software, email, and other basic technology.

Salary and Schedule:
$13/hour
24 hours/week
Monday, Tuesday, Thursday, and Friday, 9am-3pm
One Saturday per month required, 8:45am-5pm

To apply:
Fill out the application here and return it to the Library attention: Library Director, or email it to abryant@maplewoodpubliclibrary.org.

Maplewood Public Library is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor. We celebrate diversity and encourage all qualified individuals to apply.

Library Assistant - Part-time, Ferguson Municipal Public Library

Ferguson Municipal Public Library in Ferguson, Missouri, needs a service-oriented, Part-time Library Assistant! You will be the person who makes that first impression for the library, and helps patrons throughout your shift. This position requires customer service experience, and excellent people skills.

The position is about 14 hours a week, mostly in 4 hour shifts:

Mondays 1-4, 

Tuesdays 4-8, 

Thursdays Noon-4, and 

two Saturdays a month (2 out of every 4 weeks) from 9-4.

You would have a set and consistent schedule, but you may be asked to shift schedules occasionally, such as working additional shifts to help cover time off for other employees.  Starting pay will be around 15 dollars per hour, more with qualifications and experience. The position does include holiday pay, but does not include regular sick pay or vacation pay, and does not cover health care costs.

Requirements for the position:

– At least 2 years experience in customer service, preferably in a library setting. 

– College education is preferred.

– Computer experience, including word processing, Internet, and the ability to learn and use the Library Circulation System effectively.

– Read, write, and speak very well.

– Ability to establish and maintain courteous and effective working relationships with staff, patrons, and local citizens, and also maintain composure while handling complaints from the public. 

– Must be able to stand for extended periods of time, lift/carry 25 pounds and reach shelves for retrieval or shelving of materials.

The Library Assistant:

– Maintains good relations with public and staff, in a courteous and tactful manner. You must be both patient and firm.

– Greets library patrons, answers the telephone, and performs a wide range of public contact duties. 

– Consistently presents the Ferguson Municipal Public Library and its services in a positive manner and adheres to customer service guidelines, policies, and procedures.

– Performs the countless tasks necessary to keep a library running. Libraries have infinite work, and you will help with opening and closing the library and circulation desk, using Library Circulation System to print reports, emptying book drop, and more. 

– Will perform special projects as assigned and some general clerical duties.

– Manages the milieu, including dealing with problematic patron behavior and calming tense situations.

– Uses Library Circulation System including checking materials in and out, processing holds, registering borrowers, and collecting fines and fees. 

– Helps patrons locate materials and information, print and digital.

– Helps with processing and cataloging materials.

– Helps put away library materials and keep our shelves in order.

– Picks up shifts to help when teammates call in sick.

– Promotes and maintains safety in the library.

– Is dependable and ready for duty at/during scheduled times. 

– Is able to carry-out established procedures and policies. 

– Has a positive work attitude and a strong commitment to service, teamwork, and professional standards.

Ferguson, one of the oldest cities in St. Louis County, has a rich history and strong identity. It is a diverse community of around 19,000 wonderful people. The Ferguson Municipal Public Library is independent, but also part of the Municipal Library Consortium, a collection of 9 municipal libraries across St. Louis County.

During the interview, you can expect to be asked questions about your experiences with bad behavior from customers, with going above and beyond in your work, and your strengths and weaknesses.

Applications should include a cover letter and current resume, and be sent to:

sbonner@fergusonlibrary.net, or to 

Ferguson Library, C/O Scott Bonner, 

35 North Florissant Rd, 

Ferguson, MO 63135. 

We will consider applications until the position is filled in a rolling interview process, so a quick response will increase the likelihood of getting an interview. The Ferguson Municipal Public Library District is an equal opportunity employer.